Frequently Asked Questions
Everything you need to know about shopping with The Mahogany Store.
What is your standard shipping timeframe?
We offer standard shipping which typically takes 3-5 business days for domestic orders. International shipping times vary by location but generally take 7-14 business days.
How do I return an item that doesn't fit?
We accept returns within 30 days of delivery. Items must be in their original, unworn condition with all tags attached. Simply visit our returns portal to start your request.
Are your materials ethically sourced?
Yes, sustainability and ethics are at the core of our brand. We partner exclusively with suppliers who adhere to fair labor practices and use high-quality, eco-friendly fabrics.
How can I track my order?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options like Klarna and Afterpay.
How do I ensure I choose the right size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.